New Employment Opportunity: Executive Director

Thank you to all those who applied.  We have now filled the position.


North Kootenay Lake Community Services in Kaslo is seeking an experienced, compassionate and community minded Executive Director to lead and direct a complex agency which provides a variety of support services to residents of all ages in the region.

This position requires the successful applicant to supervise and guide the staff (25+) to deliver the contracted programs effectively, to maintain financial and legal sustainability (with the support of related staff), to work closely with and to report to the Board of Directors to identify goals and appropriate programs to meet the Society's mandate, and to build respectful relationships within the organization and with the community of North Kootenay Lake as well as other agencies, government, other funders, and various stakeholders.  The successful applicant will be supported by the Board in their efforts to effect structural change and modernization to improve efficiency within the Society.

The Executive Director is responsible to the Board of Directors of NKLCSS.

Qualifications include:   Masters degree or equivalent experience in management and Human Resources, contract management, financial administration and strategic planning.

For further information and to apply see Executive Director Job Description below.

Applications may be submitted to until the position is filled.  The first round of interviews is scheduled for the week of Feb. 26-March 2.

The agency thanks all applicants but only those considered for the position will receive a response.





The Executive Director is accountable and reports to the Board of Directors of the North Kootenay Lake Community Services Society.  Under the direction of the Board, the Executive Director is responsible for ensuring that the aims and objectives of the Society are met.  The Executive Director may delegate duties as appropriate but retains full responsibility for their performance.


Note: This job description is not intended to be understood to be a complete list of all responsibilities, duties and skills required. Duties and responsibilities may vary or change over time.


  • Works to maintain and diversify income sources. Tasks may include research, development and negotiation of new contract proposals, supervision and/or preparation of grant and funding applications, and development of social enterprise business.
  • Monitors and evaluates existing programs in relation to community needs and/or service demands.
  • Evaluates and updates organizational structure and policies for efficiency and effectiveness. 
  • Reviews and renews all program contracts and extensions with Finance Manager as required.
  • Mentors staff for leadership, autonomy and accountability.


Manages the organization in keeping with the applicable standards of practice:

  • Ensures that staff is providing service within the parameters established by the Board and funders and that all contractual obligations and commitments are met.
  • Provides regular program activity reports to the Board.
  • Ensures confidentiality and serves as the Privacy Officer as needed.
  • Ensures that statistical documentation systems on confidential client services are maintained.
  • Signs contracts and assumes financial signing authority as one of the Society’s signing officers.
  • Participates in collaborative relationship building in the community and the region.


  • Oversees the recruitment, training and supervision of the regular staff.
  • Maintains a team approach to personnel and agency management; consults respectfully with staff on decisions that affect them.
  • Ensures that there are comprehensive and current job descriptions for all positions
  • Ensures that regular employee evaluations are conducted based on performance standards and current work plans.
  • Ensures all agency positions are advertised and filled according to agency policies for fairness and objectivity.
  • Ensures orientation of new employees to programs, policies and procedures, including terms and conditions of employment.
  • Approves staff development, leave of absence and vacations within budget limitations, personnel policies of the Society.
  • Mediates employee conflicts and problems as required.
  • With the Finance Manager, annually reviews staff wage and benefit levels and recommends necessary or appropriate changes for Board approval.
  • Ensures clinical supervision by a qualified professional is available to counselling staff.
  • Ensures continuity of service during annual holidays and illness.


  • Participates with the Board in strategic planning and AGM preparation.
  • Provides liaison with funding sources and regulatory bodies.
  • Ensures that there is timely communication with other agencies, community organisations and members of the public.
  • Addresses public gatherings and other forums on the role and function of the Society.
  • Participates in committee meetings as required.
  • Keeps up-to-date with and submits required reports and documents under the Societies Act and other relevant legislation.
  • Knows the Society's constitution and recommends amendments as necessary.
  • Maintains memberships with associations of community service organisations.
  • Responds to complaints and requests for access to files.
  • Develops and monitors office procedures and policies with the Office Manager.


  • Master’s degree or equivalent experience in social work, community social services, community development, or other related fields.
  • Experience planning and implementing community-based programs.
  • Experience and competence with financial administration, contract management, program and fund development.
  • Experience in management and human resources.
  • Experience with strategic planning, and developing goals, objectives and outcome measures.
  • Experience working with community members experiencing diverse physical, social, economic and educational challenges.


  • Respectful, confidential and non-judgmental in her/his work
  • Ability to take leadership and work both independently and in teams.
  • Strong organizational and project management skills.
  • Excellent verbal and written communication skills
  • Ability to establish rapport with people of all educational and occupational backgrounds.
  • Commitment to community building and empowering people.
  • Excellent interpersonal skills and a collaborative working style.
  • Ability to multi-task, prioritize, and delegate in a fast-paced, diverse, community environment.
  • Understands the need for high professional ethical standards, discretion, flexibility and humour.
  • Good computer skills and familiarity with Agency software and social media programs, and willing to adapt to new ones as appropriate.


  • Satisfactory Criminal Record Check.
  • Must have a valid First Aid Certificate or complete within 6 months.
  • Compliance with the BC Societies Act.
  • The position is 24 hours per week with the possibility of increase.
  • Four weeks holiday per year and benefit package with a professional development fund make this a great work environment.
  • Wage range according to education and experience $30.00 - $32.00 per hour.

Please reply to with Letter of Application, Curriculum Vitae and references from 3 sources including current or last employer, another professional reference and a personal reference.

The agency thanks all applicants but only those considered for the position will receive a response.

The position is open until filled.  The first round of interviews is scheduled for the week of Feb. 26-March 2.